Processing and shipping
Orders for Products require 1-3 business days excluding Holidays to be picked,packed and prepared for shipping. Please note we have different shipping methods and depending on the type of shipping you choose, Your order will still be subject to 1-3 business days of processing before it ships.
Shipping times are calculated after processing and after the item has shipped.
ProGNS is not responsible for unforeseen delays due to courier partner channel traffic. We are not responsible for lost, stolen or damaged items once delivered,or any incorrectly entered address.
Once items have been scanned as delivered to the customer's address, it is up to the customer to claim any missing, stolen or damaged items with the appropriate postal carrier or credit card.
Shipping prices may vary depending on the amount and how many products you purchase. Further we follow a dynamic pricing structure where the rates are calculated from Mumbai & delivery destinations moving far from this places may have a higher shipping charges.
If receiving free shipping it can take anywhere from 4-7 business days to receive a package in India. Further this time may vary depending upon the chosen courier partner delivery times & speed.
If you placed a order and one of the products are not in stock, your order will be shipped out as soon as the product comes back in stock. Please note due to cost restrictions we cannot split the shipment, if items have been placed with other items on back order, Items will ship out together once in stock.